FAQ's
What types of products does Pet Bliss offer?
Pet Bliss specializes in innovative pet care products, with a focus on multi-functional tools such as the 4-in-1 pet hair removal brush. Our products are designed to simplify cleaning and enhance the bond between pets and their owners.
How does the 4-in-1 pet hair removal brush work?
The 4-in-1 pet hair removal brush is engineered to effectively remove pet hair from various surfaces while also serving multiple functions. It combines grooming, cleaning, and maintenance features to ensure a comprehensive solution for pet owners.
What is your return policy?
Pet Bliss offers a 30-day return policy for unused and unopened products. Items must be in their original condition, including packaging, to be eligible for a return. Opened or used products cannot be returned unless they are defective.
How long does shipping take?
All orders are typically shipped within 2 business days and may take between 10 to 15 business days to arrive. Shipping is free within Australia, while international orders incur a fee of $23.99 AUD.
What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact us immediately at info@barkblisss.com or call 0415711021. We will provide a full refund or send a replacement at no additional cost.
How can I track my order?
Once your order has been shipped, you will receive an email containing tracking information and the courier's website. This will allow you to monitor the status of your shipment.
Can I exchange an item?
Yes, if you would like to exchange an item, please follow the return process for the original product and then place a new order for the desired item.
What if I have further questions about my order?
If you have any additional questions regarding your order or our products, please do not hesitate to contact us at info@barkblisss.com or call 0415711021. We are here to assist you.